PROTECTION OF YOUR PERSONAL DATA
Privacy sensitive data or personal data are processed via the website www.eccnet.eu. The European Consumer Centres Network (hereafter: the
ECC-Net) attaches great importance to the careful treatment of these personal data. Personal data are processed and secured by us with the utmost care. When processing data, we comply with the requirements set by the privacy legislation. This means, among other things, that:
- in this privacy statement we clearly state the purpose for which we are processing personal data;
- we never collect more personal data than is necessary for the purposes described in this privacy statement;
- we first ask for explicit permission to process your personal data in cases where your consent is required;
- we take appropriate security measures to protect your personal data and also require parties that process personal data on our orders to do the same;
- we respect your right to request that your personal data be provided to you for inspection, correction or removal;
- The Dutch branche of the ECC-Net, ECC Netherlands, is responsible for data processing. In this privacy statement we explain what personal data we collect and use and for what purpose.
This privacy statement was last updated on the 14th of November, 2020.
USE OF PERSONAL DATA
When you use our website, we obtain certain data from you. We only keep and use the personal data provided directly by you in the context of your request, or where it is clear this has been provided to us to be processed.
In principle, you can use our website without providing personal data. On specific pages of the website, however, you will be asked to provide personal data. The data we can collect:
- email address
The information above is used solely for the following purpose:
NEWSLETTER
We provide a newsletter with which we want to inform interested parties about our services. Every newsletter contains a link with which you can easily unsubscribe. Your email address will only be added to the list of subscribers with your permission.
SECURITY
We take appropriate security measures to limit the abuse of and unauthorized access to personal data. Specifically, the ECC-Net has taken the following measures:
- We make use of secure connections (SSL/TLS) to protect all information between you and our website when you enter personal data.
RETENTION PERIOD
The personal data described above will be stored for up to 1 year after you have provided us with the data. This will differ only if it is necessary to keep the data longer to provide the service you have requested to you, or if there is a statutory obligation that requires longer storage.
THIRD PARTY WEBSITES
This privacy statement does not apply to third party websites that are connected to our service by means of links. We cannot guarantee that these third parties handle your personal data in a trustworthy or secure manner. We encourage you to read the privacy statement of these websites before using these websites.
CHANGES TO THIS PRIVACY STATEMENT
We reserve the right to make changes to this privacy statement. We recommend you check this privacy statement regularly to stay informed of these changes.
INSPECTION OF AND CHANGES TO YOUR DETAILS
For questions about our privacy policy or questions regarding the inspection of and changes to (or removal of) your personal data, feel free to contact us at any time using the contact details below.
You may also send us a request to inspect, change or delete this data. In addition, you may submit a data export request for data that we process for you, or give a warranted indication that you want us to curb the processing of personal data. If the information concerned is not correct, you can request that we change the data or have them removed.
To prevent abuse, we may ask you to appropriately identify yourself.
PERSONAL DATA AUTHORITY
Of course, we are happy to help with any complaints you may have concerning the processing of your personal data. The privacy legislation also gives you the right to lodge a complaint with the Personal Data Authority against the processing of your personal data.
